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About Us
Conveniently located in Ann Arbor and dedicated to serving greater Washtenaw County, First Capital Mortgage offers local presence with a national reach. Our professional staff provides you with personalized service to ensure an efficient and worry-free loan process. Our relationships with numerous wholesale nationwide lenders allow us to review a wide variety of options to ensure the best possible rates and loan programs. First Capital Mortgage can make your dream of home ownership a pleasant reality. From start to finish, we are your partner in the process.
Mission
To add value to every customer.
12 Guiding Principles
We believe in full disclosure of all fees and charges so that our clients can make informed decisions.
We respect the power of our knowledge and will not take advantage of those with less.
We value our reputation.
We pursue all leads as if they are the only one
we have.
We are meticulous when it comes to details.
We have a shared understanding of the process.
We adhere to our standards of operation
and change it when needed.
We continuously educate ourselves.
We work until the task is done.
We empower all team members, together
everyone achieves more.
We do not spend foolishly.
We thank our clients, referral partners,
and co-workers often.
We believe in full disclosure of all fees and charges so that our clients can make informed decisions.
We respect the power of our knowledge and will not take advantage of those with less.
We value our reputation.
We pursue all leads as if they are the only one
we have.
We are meticulous when it comes to details.
We have a shared understanding of the process.
We adhere to our standards of operation
and change it when needed.
We continuously educate ourselves.
We work until the task is done.
We empower all team members, together
everyone achieves more.
We do not spend foolishly.
We thank our clients, referral partners,
and co-workers often.